Pickleball booking help

Frequently Asked Questions

Find answers about Court rentals, Open Play registration, payments, cancellations, and listing a Site.

Browse the available Sites and Courts, choose an open date and time, then continue to checkout. Your selected Court, schedule, duration, and price are shown before you confirm the booking.

Open Play is a scheduled group session where players register individually instead of renting the whole Court. The Site sets the schedule, player limit, category, skill information, and price per player.

Open an available Open Play listing, review the session details and remaining spaces, enter the required player information, and complete checkout. Registration closes when the session is full or no longer available.

Court rental is calculated from the Court rate and selected duration. Open Play is charged per registered player. The complete amount is displayed at checkout before payment.

Payment methods depend on the Site and may include an approved e-wallet or another listed offline payment option. Follow the checkout instructions carefully and verify the recipient name before sending payment.

The payer name and transaction ID help the Site verify your direct e-wallet payment and match it to your booking. Enter the information exactly as it appears in your payment confirmation.

Changes, cancellations, and refunds are subject to the policy of the Site that owns the Court. Contact the Site as soon as possible and include your booking number so they can assist you.

A time may become unavailable because another booking was completed, the Court was blocked by the Site, or the Site is not currently eligible to accept bookings. Availability is checked again when your booking is finalized.

Create a vendor account, add your Site and Courts, provide the required business and verification information, and select a package that supports the features you need. Public bookings begin only after the Site is active and approved.

Depending on the selected package, vendors can manage Court schedules and bookings, create Open Play sessions, accept supported payments, use player rotation and tournament tools, and open live Court, rotation, or tournament displays.